Our Partners

Provide the Best
Human Experience Technologies

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Trusted by the world’s leading organizations

The Technologies That Drive – Human Experience Innovation™

At HAYDAY®, we deliver best-in-class Insights, Strategies, and Training in the realm of Human Experience Innovation™. To amplify the impact of these services, we forge thoughtful partnerships with leading technology organizations, ensuring that our clients receive unparalleled value. We are meticulous in our approach, recommending only the most essential technologies that empower our clients to achieve their ultimate goals—driving growth and fostering happiness through enhanced Human Experience Innovation.

Our Partners Offer Comprehensive Human Experience Solutions

HAYDAY® provides a truly turnkey solution, encompassing everything from advanced human Insights and Strategic Planning to comprehensive Training Programs. By integrating the expertise of our technology partners, we can address every aspect of optimizing and automating human experience value within your organization. Our partners specialize in delivering services across the full spectrum of Human Experience Solutions, including:

Customer

Experience Management

Employee

Engagement and Feedback

Sentiment

Analysis

Sales

Process Automation

Employee

Experience Platforms

Customer

Journey Analytics

AI-Driven

Customer Support

Point of Engagement

Ratings and Surveys

HXI Score

human experience innovation

Our HXI Score offers a comprehensive assessment of your organization's current competitiveness, systems, tools, processes, insights, and other key factors against an optimal state. In addition to providing your (HXI) Score, we will deliver detailed recommendations on how to enhance your Human Experience Innovation (HXI) Score, helping you attract and retain mission-critical talent and valuable customers. Our insights will also outline strategies for significantly improving innovation, strategic outcomes, and achieving broader enterprise goals.

About The Scoresget my free score

about your Score

human experience innovation

  • Low Competitiveness 30% 30%
  • Moderate Competitiveness 60% 60%
  • High Competitiveness 80% 80%
  • Very High Competitiveness 100% 100%

Our abbreviated analysis analyzes your current state of human experience, maturity, compared to an optimal state. We look at systems, tools, processes, insights, and cultural factors to determine your current state of human experience competitiveness. Additionally, we provide recommendations on how to improve your score. Our free score offer is limited to 10 available assessments each month, and is available on a first come first serve basis.

Low

Characteristics: The organization struggles with poor customer service and low employee satisfaction. It faces significant challenges in attracting and retaining both customers and talent, with high turnover rates and a lack of market presence.

Moderate

Characteristics: The organization has average performance in customer service and employee satisfaction. It maintains a stable customer base and workforce but has considerable room for improvement in both areas. It may face challenges in standing out in the market and retaining top talent.

high

Characteristics: The organization performs well in both customer service and employee satisfaction. It effectively attracts and retains customers and talent, with strong market presence and good working conditions. There is consistent engagement and a solid reputation in the industry.

very high

Characteristics: The organization excels in both customer service and employee satisfaction. It is a market leader with exceptional customer loyalty and a top employer with outstanding working conditions. It sets industry standards and is highly competitive in both attracting customers and talent.

This integrated score range provides a comprehensive view of how an organization performs overall in terms of both customer and employee competitiveness, reflecting its market position and internal health.

Our Partners’

Services and Technologies

Our partners offer top-tier technologies that seamlessly complement our insights and strategies. Together, this collaboration enables us to deliver industry-leading solutions, ensuring that our clients receive the highest quality outcomes possible. These resources include:

Workforce

Management and Collaboration Tools

These partnerships enable us to deliver holistic solutions that not only meet your current needs but also position your organization for long-term success in the ever-evolving human experience economy.

Customer

Experience Management (CXM) Platforms

These platforms integrate customer data from various touchpoints to provide a 360-degree view of the customer journey. They help in understanding customer behaviors, preferences, and pain points, enabling companies to deliver personalized experiences.

Employee

Engagement and Feedback Solutions

Tools that allow for continuous employee feedback, pulse surveys, and engagement tracking. These platforms often include analytics to identify trends and areas for improvement in employee satisfaction and productivity.

Customer

and Employee Sentiment Analysis

Utilizing AI and natural language processing (NLP) to analyze customer and employee feedback across multiple channels (social media, surveys, emails, etc.) to gauge sentiment and identify areas for improvement.

Sales

Process Automation

Software that automates various aspects of the sales process, from lead generation and nurturing to closing deals. These tools often include CRM integration, sales analytics, and personalized communication features.

Employee

Experience Platforms

Comprehensive platforms that streamline various aspects of the employee lifecycle, including onboarding, training, performance management, and internal communications, to enhance overall employee satisfaction and retention.

Customer

Journey Analytics

Services that track and analyze the customer journey across all touchpoints, providing insights into where customers drop off, what influences their decisions, and how to improve conversion rates.

Chatbots

and AI-Driven Customer Support

AI-powered chatbots and virtual assistants that provide instant customer support, answer FAQs, and even escalate issues to human agents when necessary. These tools help improve response times and customer satisfaction.

Workforce

Management and Collaboration Tools

Platforms designed to improve internal collaboration and workflow efficiency, including project management software, communication tools and workforce analytics that monitor productivity and engagement.

Watch our Partnership Community Grow

Over the next several months, we will be introducing our various industry partners. We are carefully vetting our partners to ensure that they meet our commitment to quality and integrity. Needless to say, this takes time, but we believe delivering the best solutions to support our services is critical in the value that we deliver to our valued clients.

The Science Behind Our Clients’ Success

For over three decades, our groundbreaking research has fueled the success of leading organizations, becoming the foundation of our founder Nicholas Webb’s multiple bestselling books on Innovation, Leadership, and Human Experience Innovation (HXI). Our proprietary methods have empowered our clients with unparalleled insights into their customers and markets, enabling them to craft extraordinary experiential value. In today’s Human Experience Economy, the most successful organizations are those that embrace cutting-edge systems, tools, and technologies to stay ahead. Download our exclusive abstract from Nicholas Webb’s forthcoming book, on the Science of Human Experience Innovation (HXI), and learn how to revolutionize your approach to customer happiness.